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Questions about Ordering from My Lucky Tee

Every item is made to order just for you. Most orders are produced and shipped within 2–5 business days, with over 97% shipping within 5 business days and many leaving our print partner in 3 business days or less.

During busy shopping seasons, such as the holidays, production may take 1–3 additional business days due to higher order volumes.

Once your order ships, you'll receive a shipping confirmation email with tracking information so you can follow its journey to your door.

Please note: Production time and shipping time are separate. Delivery estimates shown at checkout include both processing and transit time.

Because our products are made to order, we begin processing orders as quickly as possible. This means we usually can't make changes or cancel an order once it's has been submitted for production.

If you notice a mistake—such as the wrong size, color, shipping address, or design—please contact us immediately after placing your order. If production hasn't started yet, we'll do our best to help. Once an order has entered production, changes are no longer possible.

If you have any questions before ordering, we're always happy to help so you can order with confidence.

Because every item is made to order, we begin processing orders shortly after they're placed. If your order hasn't entered production yet, we may be able to cancel it.

If you need to cancel your order, contact us as soon as possible. Once production has started, we can no longer cancel the order because it is already being made specifically for you.

If you're unsure about sizing, colors, or any product details, we're happy to answer your questions before you place your order.

Questions about Shipping

We currently ship to the United States and many international destinations.

Available shipping destinations are determined at checkout based on the shipping address you enter. If your country isn't available during checkout, it isn't currently supported by our print and shipping partners.

Please note that international orders may be subject to customs duties, taxes, or import fees charged by your country's customs office. These charges are the responsibility of the customer.

Most orders arrive within 5–10 business days from the date you place your order.

Your order is first made to order, which typically takes 2–5 business days. Once it's ready, it's shipped to you using the shipping method selected at checkout. Delivery times vary depending on your location and the carrier.

During busy shopping periods, such as the holiday season, both production and shipping may take a little longer. We'll send you a tracking number as soon as your order ships so you can follow its progress.

As soon as your order ships, we'll send a shipping confirmation email that includes your tracking number and a link to track your package.

Please allow a little time for the carrier to scan your package after it's shipped. Tracking information may not update immediately but should begin showing progress within 24–48 hours.

If you haven't received your shipping confirmation or have questions about your order, please contact us and we'll be happy to help.

Yes! You can ship your order directly to the recipient by entering their shipping address during checkout.

Because all of our products are made to order and shipped directly from our print partners, prices are not included on packing slips or inside the package. Please note that we don't currently offer gift wrapping or personalized gift messages.

If you're sending a gift for a special occasion, we recommend ordering a little early to allow for production and shipping time.

Yes! We ship to many countries around the world through our global print and shipping partners.

Available shipping destinations are determined at checkout based on the shipping address you enter. If your country isn't available during checkout, it isn't currently supported for that particular order.

Please note that international delivery times vary by destination, and your order may be subject to customs duties, taxes, or import fees charged by your country's customs office. These charges are the responsibility of the customer.

Shipping is free on all U.S. orders. We've included standard U.S. shipping in our product pricing, so there are no additional shipping charges at checkout for deliveries within the United States.

For international orders, shipping costs are calculated at checkout based on the destination, package weight, and the shipping rates offered by our global print and delivery partners.

If you're ordering from outside the United States, please note that your country may also charge customs duties, taxes, or import fees, which are the responsibility of the customer.

Returns

We want you to be happy with your purchase. If you're not completely satisfied, you may return your item within 30 days of delivery for a refund.

To start a return, simply contact us with your order number, and we'll provide return instructions. We cover the cost of return shipping for eligible returns.

If your item arrives damaged, defective, or incorrect, please contact us as soon as possible so we can make it right.

Because each item is made to order, returned products must be in their original condition unless the return is due to a printing error or damage during production or shipping.

If your order arrives damaged or you receive the wrong item, please contact us as soon as possible so we can make it right.

To help us resolve the issue quickly, please include:

  • Your order number
  • A brief description of the problem
  • Clear photos of the damaged or incorrect item and its packaging

Once we've reviewed the information, we'll work with our print partner to arrange a replacement or another appropriate resolution at no additional cost to you.

Because every item is made to order, we aren't able to exchange or accept returns for items ordered in the wrong size.

We encourage you to review the size chart on each product page before placing your order. If you have any questions about fit, feel free to contact us before ordering—we're happy to help.

If you realize you've selected the wrong size after placing your order, contact us immediately. If your order hasn't entered production yet, we may be able to update it. Once production has started, changes are no longer possible.

General

Every product includes a size chart to help you find the best fit. We recommend comparing the measurements on the chart to a favorite shirt or sweatshirt you already own rather than relying on your usual size alone.

Because different brands and garment styles can fit differently, taking a moment to compare measurements is the best way to ensure a comfortable fit.

If you're between sizes or have questions about sizing, feel free to contact us before placing your order—we're happy to help you choose the right size.

To help keep your apparel looking its best, we recommend:

  • Machine wash cold, inside out, with similar colors.
  • Use a mild detergent and avoid bleach.
  • Tumble dry on low heat or hang to dry for the longest-lasting results.
  • If ironing is needed, turn the garment inside out and avoid ironing directly on the printed design.
  • Do not dry clean.

Following these care instructions will help preserve the color, fit, and printed design so you can enjoy your apparel for years to come.

We do our best to ensure our product photos accurately represent the colors of each design and garment. However, slight variations are normal.

Colors may appear different depending on your device's screen, brightness and color settings, as well as the printing process and the fabric or product material.

While we strive for the closest possible match, minor differences between what you see on your screen and the finished product should be expected. These variations are a normal part of digital printing and are not considered defects.

Every item is made to order rather than mass-produced. This means your product is printed especially for you after you place your order.

Printing on demand helps reduce overproduction and unnecessary waste. Instead of manufacturing large quantities that may never be sold, each item is created only when it's needed. This approach helps keep unwanted products out of landfills and makes more efficient use of materials and resources.

It also allows us to offer a wider variety of designs, colors, and sizes than would be practical to keep in stock.

While this means production takes a few business days before your order ships, it also ensures your item is freshly made and carefully produced specifically for you.

Yes. Every design featured at My Lucky Tee is thoughtfully created or carefully developed exclusively for our store. We combine original artwork, creative direction, and design refinement to create pieces that reflect the themes and collections you'll find throughout our shop.

Rather than following short-lived trends or copying popular designs, we focus on creating meaningful artwork inspired by luck, symbolism, nature, curiosity, and everyday moments of inspiration.

Our goal is to offer designs that feel distinctive, personal, and enjoyable to wear or give as gifts.

Legals

My Lucky Tee is more than a graphic apparel store—it's a collection of thoughtfully designed products inspired by luck, symbolism, nature, curiosity, and meaningful everyday moments.

Instead of chasing fast-moving trends, we focus on creating designs with personality and lasting appeal. Every collection is built around a theme, giving each piece a sense of purpose and connection rather than simply placing artwork on a product.

Every item is made to order, helping reduce waste while allowing us to offer a wider variety of designs without producing unnecessary inventory.

As an independent small business, we also believe in treating customers the way we'd like to be treated—with honest product descriptions, responsive customer service, and products we're proud to put our name on.

To us, luck is more than four-leaf clovers and lucky numbers. It's about hope, possibility, meaningful symbols, and the moments that remind us to stay curious and optimistic.

Many of our designs are inspired by traditions, nature, folklore, and everyday objects that people have long associated with good fortune, resilience, or personal meaning. Others simply celebrate the joy of finding beauty, humor, or inspiration in unexpected places.

Whether you believe in luck or simply appreciate thoughtful design, we hope our collections bring a little extra positivity to your day.

Many of them do. While some of our designs are simply created to be fun, beautiful, or thought-provoking, others are inspired by symbols that have carried meaning across cultures and generations.

You'll find designs featuring elements such as ladybugs, keys, flowers, animals, celestial themes, and other symbols often associated with luck, hope, resilience, transformation, or new beginnings. We enjoy exploring the stories and traditions behind these symbols while leaving room for your own personal interpretation.

Whether a design speaks to you because of its symbolism, its artwork, or simply because it makes you smile, we hope you find something that feels meaningful to you.

Every collection begins with an idea rather than a product. We look for themes that inspire curiosity, celebrate meaningful symbols, tell a story, or simply bring a smile.

Some collections are inspired by nature, folklore, and timeless symbols of good fortune. Others explore humor, everyday moments, seasonal celebrations, or thoughtful ideas that encourage reflection. Once a theme is chosen, we carefully develop designs that work together as a cohesive collection.

Our goal isn't to release as many designs as possible—it's to create collections that feel connected, intentional, and enjoyable to explore.

A close-up photograph of a small red ladybug with black spots resting on the fuzzy green seed head of a wild plant, set against a soft, blurred green background.

Still Have a Question?

We're always happy to help.

If you couldn't find the answer you were looking for, please visit our Contact page and send us a message. We'll get back to you as soon as we can and do our best to answer your question.

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